Hi, i'm carol

Product & brand Designer

A mom who finds meaning improving lives through thoughtful design. I'm a strategist who sees the big picture yet stays detail‑oriented. With a background in graphic design and marketing, I build brands and products that shape how people feel, blending visual design with experiences.

Past projects

Digital innovation
EKA

Bolt Food: relationship-driven food ordering experience

The goal was to transform Bolt Food from a passive list of what is available into a context-aware companion: one that adapts to the user and knows when to simplify and when to surprise.

My role:

User interviews & concept testing, journey mapping, workshop facilitation, interaction flows, prototyping (filters, explore mode, feedback), presentations & prototype demo

Key topics:

Context-aware personalization, explore feed, user-generated content, post-delivery feedback, allergen controls

read full case study
Emotional design
EKA

Booking.com: TRAVELING with pets made easy

The goal: transform pet-friendly bookings from dismissive and mundane into a delightful and thoughtful experience.

My role:

Design & research, companion UX, conversational prompts, UI design, video editing

Key topics:

Emotional design, pricing transparency, brand consistency

read full case study
Tangible design
AI
EKA

AI meets Tangible design: a memory‑keeping device for dementia patients (no screens allowed)

A cassette-radio-inspired device designed to help people with early dementia record, access, and revisit personal memories through simple physical interaction.

My role:

Industrial design & prototyping, CMF (color, material, finish), project management

Key topics:

Dementia care, memory preservation, assistive technology, human-centered design

read full case study
Workshop facilitation
VEEB

Pärnu Micro-mobility: Workshop facilitation with students & City Council

The workshops aimed to identify barriers, needs, and practical actions to increase cycling and micromobility in Pärnu by gathering insights from students and the city council.

My role:

Guiding group activities, recording discussions, synthesizing findings

Key topics:

Micromobility, infrastructure, behavioral change

read full case study
Brand identity
VEEB

Saltilo security: visual identity concept

Main goal — develop a visual design concept for a startup brand to attract new investors.

My role:

Logo design, color psychology, brand strategy, visual design & layouts

Key topics:

Brand concept, visual identity creation

read full case study
System design
Häk

Haga Home: rental apartment that adapts to user needs

Haga Home platform allows users to customize their booking amenities based on their length of stay.

My role:

UI design, UX design, prototyping

Key topics:

Competitor research, user-centered design, design system, website planning

read full case study
UI design
Häk

Bringing a Pop‑Art style physical Shop to online experience

The main goal of the website was to mirror the pop-art theme from the physical shop.

My role:

UI design, UX design, prototyping

Key topics:

E-commerce, design system, design trends, usability

read full case study
UI design
Häk

Dan Franch-personal brand website

This website earned a place on the shortlist for the 2023 Kuldmuna (Golden egg) Design Awards.

My role:

UI design, UX design, prototyping

Key topics:

Collaboration, intuitive design, responsive design

read full case study

My professional background

Estonian academy of arts

HIGHLIGHTED PROJECTS: AI meets Tangible design: a memory‑keeping device for dementia patients (no screens allowed) ; Emotional design: Bringing delight into Booking.com; Bolt Food: Relationship-driven food ordering experience
2025-present

Freelance / Veeb Design Studio

HIGHLIGHTED PROJECTS: Restore hair clinics, London : Brand refresh and new website ;  Saltilo Security, London: Visual identity ; Kasak Rental: Visual identity design for a name brand ; Monmediq: Marketing materials based on brand guidelines ; Uusmaa: Wabaduse website visual concept ; Uusmaa : Taludevahe interior package moodboards ; Volunteering on Workshop facilitation: Learning about micromobility in Pärnu city
2020-present

Estonian academy of arts (open academy)

Web design ; Adobe Illustrator & Photoshop ; Composition and Color
2021-2022

Microsoft vendor

Fraud analyst- Finding data patterns in bulk and manual reviews, targeting odd user behavior
2019 – 2020

Sportland AS

Selling high end sports brands, designing store layouts, participating in events either running or on sales
2015 - 2018

Tallinn University of Technology

Bachelor's in Social Sciences- Business Management, Marketing ; Student council member
2015 - 2018

Some words others describe me with

empathic person

the middle child

loyal like a lion

self  critical

in between of millennial and gen-z

Nurturing

Thorough

relentless

good hugger

takes responsibility seriously

genuinely care about outcomes

organized

curious

sometimes hyper-focused